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SAFEOM
Service requests and work orders. Same as email, on a screen.
First time on this phone or computer: we email you a one-time approval link. Open it on this device, tap Approve, then pick a 4-digit PIN. After that you sign in here with just the PIN.
Check your email.
Open the link on this phone or computer. If your mail app opens it in its own browser, use "Open in Safari / Chrome" so the approval sticks to the browser you will use.
Approve this device for SAFEOM?
Tap only if you just asked for a link on this phone or computer. The link works once, for 15 minutes.
Device approved. Pick a 4-digit PIN.
Not all the same digit and not a straight run like 1234. One PIN per person; it also replaces a forgotten one.
This phone or computer stays approved until SAFEOM access is reset (about once or twice a year), your SAFEOM permissions change, or 5 wrong PINs. Five wrong PINs lock the device; get a new link.
Rather use email? Nothing changes: keep writing to hns@ops.akco.solutions.
Rather use email? Nothing changes: keep writing to hns@ops.akco.solutions.
Open work
Live SRs and WOs from SAFEOM. Red edge = overdue. Tap one to open it.
WO / SR
Job and location
Status
Due
Assigned
Priority: P1 urgent, today. P2 scheduled, has a due date. P3 when available, no date, never overdue. Blank priority = P2 if dated, else P3. Mine = WOs assigned to you.
Storeroom
Live storeroom counts from SAFEOM. Read-only. Tap a storeroom, then an item.
Approvals
TEST log. Crew closes and storeroom proposals wait here for a supervisor. Nothing here changes live SAFEOM.